About Us
Compass Community is a values-led organisation committed to making a difference in the lives of children and young people across the UK. With a focus on care, education, fostering and therapeutic services, we are passionate about delivering transformational change and creating safe, supportive environments. As part of our ongoing mission to strengthen services and systems, we are looking for an experienced Business Analyst to join our dynamic Programme and Project Management team.
The Role
As a Business Analyst, you will play a key role in supporting the successful delivery of business change initiatives across Compass. Working closely with project managers, developers, and stakeholders, you will be responsible for gathering, analysing, and translating business requirements into actionable solutions. This position requires strong communication, stakeholder management, and documentation skills, as well as a keen understanding of business processes and IT systems.
Key Responsibilities
- Gather and analyse business requirements throughout the full lifecycle.
- Conduct workshops, interviews, and prototyping sessions to capture stakeholder needs.
- Produce functional and non-functional specifications, user stories, and other documentation.
- Support Agile software development and project delivery teams.
- Assist with User Acceptance Testing (UAT) and business readiness activities.
- Collaborate with project managers to manage scope, changes, and deliverables.
- Ensure compliance with regulatory conduct rules.
- Facilitate positive change by embedding improved processes and solutions.
Skills & Experience
- 3–5+ years of experience as a Business Analyst.
- Educated to degree level or equivalent experience, with strong Maths and English skills.
- Proficient in requirements gathering from diverse stakeholder groups.
- Strong stakeholder management and influencing skills.
- Excellent communication and documentation skills.
- Experienced in Agile, Waterfall, or hybrid delivery methodologies.
- Skilled in creating user stories, epics, and maintaining product backlogs.
- Experienced in process mapping tools (e.g., Visio, Lucidchart, Draw.io).
- Familiar with BPMN standards and process modelling techniques.
- Confident with O365 tools including Word, Excel, Teams, PowerPoint, and Outlook.
- Industry-recognised qualifications in business analysis are a plus.
- Ability to work independently and collaboratively in fast-paced project environments.
Why Join Compass Community?
- Play a direct role in improving services that support vulnerable children and families.
- Be part of a forward-thinking digital team that values innovation, efficiency, and social impact.
- Competitive salary and benefits package.
- Opportunities for personal growth, training, and professional development.
- Flexible, supportive working environment.
Ready to use your expertise to support vulnerable children and families through technology?
We’d love to hear from you. Apply now or contact us at [[email protected]] for a confidential discussion.
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